Privacy Policy

Last Updated: March 11, 2026

Introduction

Welcome to Painkiller.care (“Website”, “Company”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with our services.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following types of information when you use our website or interact with our services.

Personal Information

Personal information may include:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information
  • Order history

This information may be collected when you:

  • Place an order
  • Fill out a form
  • Subscribe to updates
  • Contact our support team
  • Sign up for SMS or email communications

Automatically Collected Information

When you visit our website, certain information may automatically be collected, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of visits
  • Referring website

This information helps us improve our website performance and user experience.

How We Use Your Information

  • We may use the information we collect for purposes including:
  • Processing and fulfilling orders
  • Providing customer support
  • Sending order confirmations and updates
  • Improving website functionality and services
  • Communicating with you regarding promotions, updates, or offers
  • Complying with legal obligations

SMS Communications (A2P Compliance)

By providing your phone number and opting in through our website forms, checkout pages, or other communication channels, you consent to receive SMS messages from Painkiller.care.

These messages may include:

  • Order confirmations
  • Shipping notifications
  • Customer support responses
  • Promotional or marketing messages (if you opt in)

Message Frequency

Message frequency may vary depending on your interactions with us.

Message and Data Rates

Standard message and data rates may apply according to your mobile carrier plan.

Opt-Out

You can opt out of SMS communications at any time by replying:

STOP

After sending STOP, you will no longer receive SMS messages from us.

Help

For help with SMS messages, reply:

HELP

or contact us directly using the contact information provided below.

Consent

Consent to receive SMS messages is not a condition of purchase.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share information with trusted third-party service providers that help us operate our business, including:

  • Payment processors
  • Shipping providers
  • Marketing and analytics platforms
  • Customer support systems

These providers are only given the information necessary to perform their services.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience.

Cookies help us:

  • Understand website traffic
  • Improve website functionality
  • Provide a better user experience

You can choose to disable cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external websites.

Children's Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Your continued use of the website after updates indicates acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: info@painkiller.care

Phone: 800-299-7601